Payment Policy

Effective Date: January 7, 2025

At FabCiteIno, we aim to provide a secure, convenient, and transparent payment experience for our customers. This Payment Policy outlines the terms and conditions governing the payment methods accepted on our website https://fabciteino.com. By placing an order with us, you agree to the following payment terms.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience. You can pay for your order using the following methods:

      • Credit and Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal: You can choose PayPal as your payment option during checkout. If you select PayPal, you will be redirected to the PayPal website to complete your transaction.

      • Other Secure Payment Methods: We may offer additional payment options such as Apple Pay, Google Pay, or other secure third-party payment services depending on availability in your region. These options will be presented to you during checkout if available.

2. Payment Authorization

      • Authorization Process: When you place an order, we will verify and authorize your payment details with the payment provider. The amount of your order will be reserved at the time of checkout, but your payment will only be charged once the order has been processed and shipped.

      • Transaction Approval: By submitting an order on our website, you authorize FabCiteIno to process your payment. We reserve the right to cancel any transaction if we suspect fraudulent activity, incorrect payment details, or any other issues related to the payment authorization.

3. Order Confirmation and Billing Information

      • Billing Information: When placing an order, you are required to provide accurate billing information, including your name, address, email, and payment method details. It is your responsibility to ensure that all information provided is correct and up to date.

      • Order Confirmation: After submitting an order, you will receive an order confirmation email acknowledging the receipt of your order. This email includes the details of your order, including the products purchased, the total price, and the estimated shipping time. Please review your confirmation carefully and notify us immediately if any discrepancies are noticed.

      • Payment Confirmation: Once your payment has been successfully processed, you will receive a second email confirming the payment has been accepted. Your order will be shipped shortly thereafter, and you will receive a shipping confirmation email with tracking information once your order is dispatched.

4. Payment Security

      • Secure Payment Processing: We use secure, encrypted payment gateways to ensure that your payment information is handled safely. Our payment providers use the latest security measures (such as SSL encryption) to protect your sensitive data.

      • Fraud Prevention: We take the security of our customers’ payment information seriously. In order to prevent fraudulent transactions, we may perform additional checks on high-risk orders, such as verifying billing addresses or contacting you directly for further confirmation. We reserve the right to cancel or delay the shipment of any order if we suspect fraudulent activity.

5. Currency and Taxes

      • Currency: All transactions on our website are processed in U.S. Dollars (USD).

      • Sales Tax: Depending on your location, sales tax may be applied to your order. The tax rate is determined by the shipping address and will be calculated and displayed during checkout before you complete the payment process.

      • Customs Duties and Taxes (International Orders): If you are ordering from outside the U.S., your order may be subject to customs duties, taxes, and import fees depending on your country’s laws and regulations. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information before placing your order.

6. Payment Failures

      • Insufficient Funds: If your payment fails due to insufficient funds, incorrect payment details, or a declined transaction, we will notify you immediately. You may be asked to update your payment details or choose an alternative payment method to complete the transaction.

      • Order Cancellation: If payment cannot be processed or verified, FabCiteIno reserves the right to cancel the order. Any funds already debited will be refunded, and the order will not be processed or shipped until payment is successfully completed.

7. Promotional Codes and Discounts

      • Promo Codes: If you have a promo code or discount coupon, you can enter it during checkout. Promo codes can only be applied at the time of purchase and cannot be retroactively applied to completed orders. Each promo code may have specific terms and conditions, such as minimum purchase requirements, expiration dates, or exclusions on certain products.

      • Discounts: From time to time, we may offer discounts or sales events. The terms and conditions of each discount offer will be clearly stated on the website or in promotional emails.

8. Refunds and Payment Disputes

      • Refund Process: If you qualify for a refund according to our Refund and Returns Policy, the refund will be issued to the original payment method used during the transaction. Refunds may take up to 5-7 business days to be reflected in your account, depending on your payment provider.

      • Payment Disputes: If you believe there has been an issue with your payment or order, please contact us immediately at info@fabciteino.com. We will investigate the issue and work with you to resolve it as quickly as possible. If you initiate a chargeback with your bank or payment provider, we may be forced to cancel or suspend your account, and any future orders may be delayed or blocked.

9. Payment Terms for Subscriptions or Recurring Orders

If you subscribe to a recurring payment service (such as a subscription or automatic reordering service), you agree to the following:

      • Subscription Fees: You will be charged on a recurring basis according to the payment plan you select (e.g., monthly, annually).
      • Cancellation: You may cancel your subscription at any time by contacting us. Cancellation will take effect for the next billing cycle, and you will not be charged for future payments.
      • Changes to Subscription Terms: We reserve the right to modify subscription prices, payment intervals, or services. If any changes are made, you will be notified in advance.

10. Contact Us

If you have any questions or concerns regarding your payment, order, or this Payment Policy, please do not hesitate to contact our customer service team:

Effective Date: January 7, 2025

By placing an order with FabCiteIno, you acknowledge and agree to the terms outlined in this Payment Policy.