Refund and Returns Policy for FabCiteIno – Effective Date: March 6, 2025
At FabCiteIno, we want you to shop with confidence. If you’re not satisfied with your purchase, we offer a 30-day return and refund policy to ensure your shopping experience is worry-free.
1. Items Eligible for Return
We accept returns on most products within 30 days of purchase, provided they meet the following criteria:
- Items must be unused, undamaged, and in their original packaging.
- All accessories, manuals, and original receipts must be included.
- Items that show signs of wear, improper use, or damage will not be accepted for returns.
Some items, such as customized products, clearance items, and gift cards, are non-returnable unless defective.
2. Refund Policy
Refunds are processed within 5-7 business days once we receive and inspect your returned item.
- Original shipping costs are non-refundable.
- If you received a defective product, we will issue a full refund, including return shipping.
3. How to Start a Return
To return an item, follow these steps:
- Contact us at info@fabciteino.com or call (775) 849-2864 with your order number and return request.
- You will receive a Return Authorization Number (RAN) and return shipping instructions.
- Pack your item securely and ship it back to us.
- Once received, we will process your refund or exchange.
4. Exchanges
We offer one-time free exchanges for products of equal or greater value. If the exchange item is unavailable, we will issue a refund instead.
5. Defective or Incorrect Products
If your order arrives damaged or incorrect, please notify us within 7 days for a free return and replacement.
📍 Store Address: 375 Mcclellan Dr, Washoe Valley, Nevada (NV), 89704
📞 Phone: (775) 849-2864
✉ Email: info@fabciteino.com
🌐 Website: FabCiteIno